Emergency care leadership search simplified for Care 24-7 with Prescript.
In the high-stakes world of emergency medicine, the difference between a "good" service and an "exceptional" one often comes down to leadership.
Across 2024-25, Australian emergency departments saw over 9.1 million emergency department care presentations, yet only 67% of patients were seen on time.
This underscores the need to have experienced medical leadership that enables hospitals to handle emergencies efficiently and deliver after-hours care as well.
For an organisation like Care 24-7, a national specialist in supporting emergency care delivery, this need for elite leadership was the catalyst for a national search.
They needed a Medical Director who could help sustain strong emergency care through their network of partner hospitals.
In their quest to find the right leadership for their team, they reached out to Prescript, choosing us as their trusted specialist healthcare recruitment partner.
Here’s how we went about finding the right person to lead them.
Appointing the Right Leaders for Community-Focused Emergency Care
Care 24-7 manages private emergency departments in hospitals across regional Australia.
As their name suggests, their commitment is absolute: delivering high-calibre emergency care, 24 hours a day, 7 days a week.
To reduce wait times and deliver superior care, they need incredible planning and execution.
And to meet this vision, Prescript helped Care 24-7 find Dr Sarbjeet (Jeet) Singh Kalsi, who has now been appointed as the Medical Director in Hobart.
Dr Kalsi brings over 20 years of experience in international emergency medicine and has practised across the UK, Ireland, Iceland, and Western Australia.
His vast experience spanning leadership roles in clinical governance, workforce planning, and medical education makes him the right person to lead emergency response at Care 24-7.
Dual Impact
Along with Dr Kalsi, Prescript placed Dr Haiyan Li in a permanent role at Care 24-7 to further augment their emergency handling capabilities.
And it reflects in their statistics.
Care 24-7 has an average wait time of just 30 minutes compared to the national average, where 90% of people get seen within 1:58 hours.
These appointments aren’t a one-off instance, though.
Prescript has regularly supported Care 24-7’s operations through multiple locum doctors, helping the organisation maintain continuity of care.
Prescript’s Specialist Approach to Senior Medical Recruitment
At Prescript, we specialise in healthcare industry placements.
Our recruitment partners have a deep understanding of fields like radiology, GP, and emergency medicine to ensure a deep understanding of the "credentialing nuances" and career pathways involved.
We’ve designed our retained search solution to find executives who meet the highest standards of professional excellence and cultural fit.
Here’s our process:
Rigorous Assessment: We conduct detailed checks and comprehensive evaluations of the doctor’s skills and experience to check whether they match your organisational goals.
Detailed Verification: Our ISO9001 accredited credentialing team handles all compliance requirements and AHPRA registrations. We also undergo external audits from NSW Health, QLD Health, and others.
Our relationship with health providers goes far beyond just finding the right doctors for the roles. We provide ongoing support to ensure the placements remain successful.
Mel Houston, Senior Recruitment Partner at Prescript, led Dr Kalsi’s placement at Care 24-7. She specialises in placing doctors into critical roles across regional and community settings.
Recently, Mel visited Hobart to spend time with Care 24-7 leadership and doctors we have supported through permanent and locum placements.
The visit reinforced the value of staying close to our clients and clinicians, listening to what is working well, and identifying where support is needed next.
Dr Kalsi particularly loved her approach to the recruitment.
“5-star professional and helpful agency. Mel, in particular, worked hard and with care for what was needed.”
— Dr Jeet Kalsi
Facilitating Successful Interstate Medical Leadership Moves
Australia is short of around 2400 full-time equivalent GPs. This number is likely to grow to 8900 by 2048. The gap is much higher in certain regional and remote towns.
Prescript Recruitment exists to help solve this healthcare challenge.
We partner with healthcare services to secure the right doctors, not just quickly, but well, with careful matching, high standards, and a concierge-level experience that supports both clinicians and healthcare teams.
And one of the major facets here is facilitating interstate medical leadership moves.
Both the recent appointments of Dr Kalsi and Dr Haiyan involved interstate relocation.
Dr Kalsi moved from Western Australia to Tasmania for this role.
Now, this move could typically be challenging, but with Prescript, it’s much easier. We specialise in helping medical leadership move across states.
Our Concierge-Level Logistics Support
Our team takes care of all the logistical needs, from travel to accommodation. We manage the flights and housing so you can focus on your new role.
We handle all the credentialing and paperwork specific to the new state’s health system, ensuring the new executive is ready for work from day one. It reduces the administrative burden of healthcare organisations.
We act as dedicated recruitment partners for doctors, working closely with you to ensure each new move is the right fit.
Prescript’s expertise acts as a critical buffer, transforming what is typically a high-risk, high-stress period of transition for doctors into a secure and predictable process.
Likewise, for hospitals and regional health services, the risk lies in clinical competency and workforce instability.
With our expertise, you can tap into an Australia-wide talent pool of experts as relocation becomes a breeze for them (and you).
Ongoing Support as Care 24-7 Grows. You Can Be Next.
Strategic healthcare leadership appointments strengthen your emergency care services, leading to reduced waiting times and superior care.
And Prescript plays an important role in connecting exceptional clinical leaders to healthcare organisations across Australia. We’ve placed over 13,000 doctors in every state and territory.
If you are a healthcare provider like Care 24-7 seeking emergency clinicians or leaders like Dr Kalsi, or a doctor exploring your next step, Prescript can help with tailored recruitment support and a concierge-level experience from your first conversation through to arrival and beyond.
Get in touch with Prescript Recruitment for tailored, high-quality medical recruitment solutions.
